ASKED
QUESTIONS

Frequently

common questions

We understand that as a business owner your time is valuable. That’s why our seamless process takes the stress out of content creation—so you don’t have to waste time scrambling to get DIY media. We provide the opportunity for you to be involved in planning as much as you’d like, but all you really need to do is show up to the shoot and we’ll handle the rest. In return, you’ll receive a library of high-quality media that’s ready to elevate your brand. 

I don’t have time to create content—how does this fit into my busy schedule?

02

Absolutely. Potential customers naturally associate high-quality media with high-quality services. In today’s digital landscape, it is a critical tool that builds trust, strengthens your online presence, and positions you as a leader in your industry.

Is investing in professional media worth it? 

01

We are based just south of Calgary, AB, but we are available to travel to your business location or desired shoot location. We offer provincial and out-of-province travel, including flights for projects that require it. Travel fees may apply depending on the location. 

Where are you located, and do you travel for shoots? 

04

We recommend booking at least 4 weeks in advance to secure your preferred date, especially for larger projects or retainer packages. We offer shoots on weekdays, with evenings and weekends available upon request. 

How far in advance should I book a project?

03

Our process is simple and seamless: 
  • Inquiry & Discovery call - to discuss your vision and goals. 
  • Pre-Production & Planning - strategy, mood boards, & shot lists. 
  • Shoot Day - capture your brand at its best. 
  • Editing & Revisions - we refine and perfect your content. 
  • Final Delivery - you receive high-end media, ready to use. 

How does the process work?

06

Absolutely! We collaborate with you during pre-production planning, during the shoot, and give you opportunity for revisions on the media depending on your package, and will guide you through the process to make adjustments as needed. We want to ensure the final media aligns with your vision. 

Can I provide input during the editing process? 

05

We primarily specialize in media creation, but we also provide guidance on how to use your content effectively—ensuring your investment delivers the best possible results. 


Do you help with content strategy, or just media creation? 

08

Turnaround time depends on the project and scope of the project. Smaller projects range from 2-4 weeks, while larger projects range from 4-8 weeks. 

How long does it take to receive my final media files?

07